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Last Updated: January 2022
2025 GOLFTEC Privacy Policy Download
This Privacy Policy describes how GOLFTEC collects, uses and shares your Personal Data when you use our Services (for example, when you book and take lessons, or when you receive fitting or other services at our centers, or when you use our websites and applications, including GOLFTEC Clubhouse). This Privacy Policy also describes the rights you have with respect to the Personal Data we hold about you. Please take a moment to familiarize yourself with our privacy practices and do not hesitate to contact us if you have any questions.
Please note that our Services may include links to websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party's site. We strongly advise you to review the privacy policies of every third-party site you visit. We have no control over the content, privacy policies, or practices of any third-party sites or services; therefore, we cannot be responsible for them.
Below is a summary of our privacy and data protection practices. Please note that this summary is not a substitute for our full Privacy Policy and is intended only to help you better understand the key points of our collection and use of your Personal Data.
For the purposes of this Privacy Policy, GOLFTEC includes the following entities:
Nature of the Data we collect
We may collect certain types of Personal Data about you when you use our Services. We generally collect from users – and have collected in the last 12 months – Personal Data that falls into the following categories.
We may collect other categories of Personal Data that do not fall into any of the categories listed above. This may include, for example, personal information you provide to us about your skill level and playing style or your equipment.
We will collect Personal Data of this nature directly from you where applicable. In addition, certain types of information may be collected automatically, as explained below.
Usage Data
When you access the Services through a mobile device, we may automatically collect certain information, such as the type of mobile device you use, your location (in order to provide you with location-specific information), your mobile device's unique ID and IP address, your mobile device's operating system, the type of mobile browser you use, unique device identifiers and other diagnostic data. We may also collect information that your browser sends to us whenever you visit our Services or when you access the Services through a mobile device.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your location (to provide You location specific information), Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
We may also collect information that Your browser sends whenever You visit Our Service or when You access the Service by or through a mobile device.
Information Collected while Using the Application
While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:
We use this information to provide features of Our Service, and to improve and customize Our Service. The information may be uploaded to the Company’s servers and/or a Service Provider’s server or it be simply stored on Your Device.
You can enable or disable access to this information at any time, through Your Device settings. You can also enable or disable location services when You use Our Service at any time, through Your Device settings.
Tracking Technologies and Cookies
We use cookies and similar tracking technologies to track your activities on our Services and store certain information when you use a web-based browser (“Cookies”). For the avoidance of doubt, we do not use Cookies to track your activities when you use our mobile applications.
You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of Our Service.
Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.
We use both session and persistent Cookies for the purposes set out below:
If You prefer to avoid the use of Cookies on the Website, first You must disable the use of Cookies in your browser and then delete the Cookies saved in Your browser associated with the Website. You may use this option for preventing the use of Cookies at any time.
If You do not accept Our Cookies, You may experience some inconvenience in Your use of our Service and some features may not function properly.
If You’d like to delete Cookies or instruct Your web browser to delete or refuse Cookies, please visit the help pages of Your web browser.
Google Chrome: https://support.google.com/accounts/answer/32050
Microsoft Internet Explorer: http://support.microsoft.com/kb/278835
Microsoft Edge: https://support.microsoft.com/en-us/help/4027947/windows-delete-cookies
Mozilla Firefox: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites-stored
Apple Safari: https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
For any other web browser, please visit Your web browser’s official web pages.
Our Services do not respond to “Do Not Track” signals. However, some third-party websites also keep track of your online activities. Therefore, if you visit such websites, you can set your preferences in your browser to inform these websites that you do not want to be tracked. You can enable or disable the DO NOT TRACK option in your browser’s “Preferences” or “Settings” menus.
The Company may use Personal Data for the following purposes:
We may share your Personal Data in the following situations:
The Company may share Your Personal Data with GOLFTEC Group companies, Franchisees and Golf Digest Online Inc.
(1) Types of the Personal Data to be shared: the types set out in “Types of Data Collected” section
(2) Purpose for which the shared Personal Data is used: the purposes setting forth in this Policy for which Your Personal Data is used.
(3) Administrator of the sharing of Personal Data: GOLFTEC Enterprises, LLC.
To the extent that we share and use your Personal Data falling within the above categories with GOLFTEC Group entities and its Franchise Companies for the purposes described above, legal liability arising from the use of such data is borne by our entity GOLFTEC Enterprises, LLC.
GOLFTEC Enterprises, LLC
Joe Assell, Chairman and CEO
67 Inverness Drive East, Suite A, Englewood CO
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy & Data Collection Policy. We will retain and use Your Personal Data to the extent necessary to comply with Our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.
In the course of sharing Your information, including Personal Data with the parties listed above (see “Use of Your Personal Data” section above), Your information may be transferred from the country or region where You or the entity of GOLFTEC Group which collected Your Personal Data is located to a different country or region.
Your consent to this Privacy & Data Collection Policy followed by Your submission of such information represents Your agreement to that transfer.
The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy & Data Collection Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other Personal Data.
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different privacy policy.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:
In addition, the Company may disclose Your Personal Date if and to the extent permitted under applicable law.
The security of Your Personal Data is important to Us, and we have taken steps beyond what is legally required to keep your Personal Data safe. Understand, however, that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.
We may use third-party Service providers to monitor and analyze the use of our Service.
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You. You may opt-out of receiving any, or all, of these communications from Us by following the unsubscribe link or instructions provided in any email We send, through Your GOLFTEC Clubhouse account preferences or by contacting Us.
We may use Email Marketing Service Providers to manage and send emails to You.
The Company uses remarketing services to advertise on third party websites to You after You visited our Service. We and Our third-party vendors use cookies to inform, optimize and serve ads based on Your past visits to our Service.
We may provide paid products and/or services within the Service. In that case, We may use third-party services for payment processing (e.g. payment processors).
We will not store or collect Your payment card details. That information is provided directly to Our third-party payment processors whose use of Your Personal Data is governed by their privacy policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. Depending on Your location, these payment processors may include one of the following:
We may use third-party Service Providers to provide better improvement of our Service.
The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights listed below under this Privacy & Data Collection Policy, and by Your local law if applicable:
If you are unable to perform this action yourself, please contact Us to assist You. We will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request, but to the extent such disclosure is required under the applicable law. The time period to provide the required information may be extended once by an additional 45 days when reasonable necessary and with prior notice.
To exercise Your rights under this Privacy & Data Collection Policy or applicable law, which may include the rights to require correction, disclosure, deletion, and suspension of use, please contact Us. For Our contact information, please see the Contact Us section below.
The Company has entered into agreements with Facebook that define the terms for use of the Facebook Pages, among other things. These terms are mostly based on the Facebook Terms of Service: https://www.facebook.com/terms.php
Visit the Facebook Privacy Policy https://www.facebook.com/policy.php for more information about how Facebook manages Personal data or contact Facebook online, or by mail: Facebook, Inc. ATTN, Privacy Operations, 1601 Willow Road, Menlo Park, CA 94025, United States.
We use the Facebook Insights function in connection with the operation of the Facebook Pages in order to obtain anonymized statistical data about Our Users.
For this purpose, Facebook places a Cookie on the device of the user visiting Our Facebook Pages. Each Cookie contains a unique identifier code and remains active for a period of two years, except when it is deleted before the end of this period.
Facebook receives, records and processes the information stored in the Cookie, especially when the user visits the Facebook services, services that are provided by other members of the Facebook Pages and services by other companies that use Facebook services.
For more information on the privacy practices of Facebook, please visit Facebook Privacy Policy here: https://www.facebook.com/full_data_use_policy
Our Service does not respond to Do Not Track signals.
However, some third party websites do keep track of Your browsing activities. If You are visiting such websites, You can set Your preferences in Your web browser to inform websites that You do not want to be tracked. You can enable or disable DNT by visiting the preferences or settings page of Your web browser.
The Service may contain content appropriate for children under the age of 13. As a parent, You should know that through the Service children under the age of 13 may participate in activities that involve the collection or use of Personal Data. We use reasonable efforts to ensure that before we collect any Personal Data from a child, the child’s parent receives notice of and consents to Our personal information practices.
We also may limit how We collect, use, and store some of the information of Users between 13 and 18 years old. In some cases, this means We will be unable to provide certain functionality of the Service to these Users. If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before We collect and use that information.
We ask Users to verify their date of birth before creating an Account with our Service. If the User is under the age of 18, the Service will be either blocked or redirected to a parental consent process.
The Company may collect and store persistent identifiers such as cookies or IP addresses from Children without parental consent for the purpose of supporting the internal operation of the Service.
We may collect and store other Personal Data about children if this information is submitted by a child with prior parent consent or by the parent or guardian of the child.
For further details on the information We might collect, You can refer to the “Types of Data Collected” section of this Privacy & Data Collection Policy. We follow this Privacy & Data Collection Policy for the disclosure of Personal Data collected from and about children.
A parent who has already given the Company permission to collect and use their child’s Personal Data can, at any time:
These can be accomplished in the GOLFTEC Clubhouse account for the child (accessible via the parent’s Account), or You can contact Us for assistance using the contact information provided at the end of this Privacy & Data Collection Policy.
Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review this Privacy & Data Collection Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
We may update this Privacy & Data Collection Policy from time to time. We will notify You of any changes by posting the new Privacy & Data Collection Policy on this page.
We will let You know via email and/or a prominent notice on Our Service and update the “Last updated” date at the top of this Privacy & Data Collection Policy. If a revision is material We will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.
You are advised to review this Privacy & Data Collection Policy periodically for any changes. Changes to this Privacy & Data Collection Policy are effective when they are posted on this page.
If You have any questions about this Privacy & Data Collection Policy, You can contact the GOLFTEC Privacy Office through one of the means below:
North American Toll Free 877.4.GOLFTEC (877.446.5383)
Global Headquarters 1.303.379.6668
Global Privacy Office Email privacy@golftec.com
You may also contact Us by postal mail at our Global Headquarters:
GOLFTEC Enterprises, LLC
Attn: Global Privacy Office
67 Inverness Drive East, Suite A
Englewood CO, 80112 USA
“Account” means the individual account you created to access our Services.
“Applications” means the software programs provided by GOLFTEC and which can be downloaded to your electronic terminals, including the GOLFTEC Clubhouse Application.
“Do Not Track” or “DNT” refers to a browser setting that requests that a web application disables tracking for a given user.
“Facebook Pages” means the public pages created by GOLFTEC or its Franchise Companies on the Facebook social network.
“GOLFTEC” , “we” , “us”, “our” means the companies listed in the “Who are we?” section.
“GOLFTEC Group” means the group of companies defined as GOLFTEC and Golf Digest Online Inc.
“Personal Data” means any information relating to an identified or identifiable individual. Personal Data means information that identifies you, describes you, refers to you, can be associated with you, or could reasonably be linked to you, directly or indirectly.
“Services” means the services we provide to you, including golf lessons, club fitting or other services we offer at our centers or online, as well as the Websites, Applications and online services provided on those Websites and Applications.
“Sell” means to sell, rent, distribute, disclose, propagate, make available, transfer or communicate in any way, orally, in writing, electronically or by any other means, a user’s Personal Data to another company or a third party, for financial or other valuable consideration.
“Service Provider” means any natural person or legal entity that processes data on our behalf. Service providers may be employed by us to facilitate the Services, to provide the Services on our behalf, to provide services in connection with the Services, or to assist us in analyzing the use of the Services.
“Third Party Social Networking Service” means any website or social network through which a User can create an account or log in to an existing account in order to access content created by GOLFTEC.
“User” or “You” means the individual accessing or using the Services, or the business or legal entity through which an individual may access or use the Services.
“Websites” means the GOLFTEC website and the GOLFTEC Clubhouse website. Translated versions of these websites are available at:
(US/Canada English)
(Canadian French)
https://www.golftec.ca
(Japan)
https://golftec.golfdigest.co.jp
https://clubhouse.golfdigest.co.jp/
(Hong Kong)
https://clubhouse.golftec.com.hk
(Singapore)
https://clubhouse.golftec.com.sg
(China)
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